3 years ago I had a chance to install the wiper motor I bought from Newport 4 years before. Well it didn’t work..I contacted the manufacturer and told them what happened. They sent me a new one free of charge no questions asked. Today I was adjusting my Lokar shifter that I bought 4 years before and I needed the special tool that came with it. Of course I had lost mine. Called them today and they are sending me a new adjustment tool...again no charge. It’s good to see these companies with great service policies. Would recommend and would buy from again.