Kevinsrodshop
Well-Known Member
Plus supporting Canada Post you are keeping your money in Canada, not adding to the bottom line of a US based company.
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But, does anyone have any experience with the link that the OP posted...any experience about paying your own customs when using UPS/FedEx?
UPS has another money making scam. They demand you pay the brokerage handling fee upon picking up the package. Then, a month or so later they send you a bill for the same fee hoping you pay it one more time...
Russ
If you are a business and do a lot of shipping, that extra bill might slip past and get paid.... or if you are a forgetful sort. The first time I called them and demanded what was going on. They tried to pawn it off as a clerical error but every subsequent ship was the same thing..... I just ignore it now.
Russ
It seems that UPS is much more receptive to self-clearing, or perhaps taken steps to ensure their front-line staff is aware of the procedure. I suspect they've encountered some pushback from consumers and have adjusted their stance on this as a result. In my last dealing with them I was told it was impossible to self-clear a ground shipment here in Calgary if it entered Canada via Vancouver, but today I was told that it's no problem. So it seems you don't have to fight them anymore (or you don't need to fight as much, at least, lol).
I find this link (which can be found through the link posted by the OP) lays it out in a more step-by-step fashion: http://trueler.com/2010/11/24/self-clear-shipment-cbsa-avoid-ups-brokerage-fee/
One potential issue could be the business hours of the CBSA office. Here in Calgary it's only open 8 am to 4 pm, so that could be a pain for anyone not near the airport. The good news for us is that the CBSA office is just down the street from the UPS warehouse.
I recently tried using UPS Worldwide Express Saver after hearing it was cheaper overall ("free" brokerage) but that turned out to be a pain as well. It actually got stuck at the warehouse due to them not knowing if I wanted to self-clear or not. I assumed free brokerage meant that clearance would be taken care of, but they called and left a message asking who my broker was.
I also had to fight the customer service rep for the option to pick the box up at the warehouse. Apparently they need to attempt delivery first before making any changes, but that attitude reversed once I asked for his supervisor.
I did not have to sign a power of attorney, though it was mentioned as missing in the tracking information, causing a delay in Fredricton. That seemed to resolve itself though.